Our Information and Advice service supports older people in Hammersmith and Fulham to access their full benefits entitlement, assists with housing, care, pensions, and other social welfare issues. The team hold face-to-face appointments at our Activity Centre as well as support over the phone
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The team run benefits checks and help people to complete the relevant forms to access all the benefits they are entitled to. They provide advice on staying warm and safe at home, how to access care and what care options are available to them, support finding and accessing suitable housing, advice on pension entitlements, and more. The team will also signpost people to other organisations where appropriate and can provide written resources for people to understand their options in particular circumstances, such as a recent dementia diagnosis. They also support relatives and carers of local older people who are unable to comprehend the information for themselves.
“The service is 10 out of 10, absolutely wonderful people, they listen to you and are very tolerant.”
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Homeline offers long-term befriending services, helping to reduce isolation and loneliness for residents 60+ living in H&F. We provide telephone befriending, Safe & Well calls, home visits, walking support for those most isolated, personalised casework, and a range of health and wellbeing activies.
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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.
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Monthly Community Space, Free Meal, Games & Connection.
