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Terms and conditions

Welcome to H&F Community Compass (referred to in this page as “H&F Community Compass”, “we”, “our”, or “us”). Our site provides a curated list of locally available services, events and activities. Created for adult (over 16) residents of the borough of Hammersmith & Fulham, it is also aimed at anyone interested in finding out more about what help is available in H&F.

Our site includes links to services that we think may be of assistance to residents. We endeavour to maintain these pages and links, but we cannot make any promises as to their suitability or their ability to assist. We have no control over them or their agents.

The services in this directory are included in the site, either because we may have used them in the past or they have requested to be on the site. The aim is to make it easier for residents to find services that exist. We do not place them as an endorsement of them and no implication should be drawn that we feel they are better than any other competitor organisation.

If you would like to be included on the site, please see Get involved 

Our liability

We make every effort to provide up-to-date and accurate information on this website and have endeavoured to ensure that to the best of our knowledge, the information provided on this website is accurate at the time of publication. The council or H&F Community Compass  will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site. The listing of a service should not be viewed as an endorsement or recommendation by H&F Community Compass. If you find information that is incorrect, please email [email protected] 

Sharing H&F Community Compass & Open Data

You may place a link from your website to H&F Community Compass provided you do not imply that we are endorsing your website, or your products or services, or in the context of presenting information that is objectively false about H&F Community Compass.

In the design of the site, we have looked at ways to make the data as open as possible, if you would like to utilise any website content it must be done legally and without infringing on our intellectual property rights.

Accessibility

We aim to make the site accessible, but, if you find there are any problems that you feel we have overlooked please contact us at communitycompass.lbhf.gov.uk  For assistance with visual impairments and our site, see Ability Net, My Computer My Way for instructions on how to change the size of text in a wide range of browsers and gives other useful tips.

View our accessibility statement

Provider conditions

The criteria for a provider being included on H&F Community Compass is as follows:

  • Council and voluntary and community sector services.

  • Faith based services (not proselytising).

  • Commercial services providing gardening and housework services (including blitz cleans), plus pet respite (catteries, kennels) who have a contractual or spot purchase commissioning arrangement with H&F Council.

  • Commercial services providing support workers to adults with learning disabilities or mental health conditions enabling them to live as independently as possible who have a contractual or spot purchase commissioning arrangement with H&F Council.

  • Home care agencies (registered by the Care Quality Commission) providing care workers to visit people in their own homes to provide them with personal care support (washing/dressing, meal preparation) who have a contractual or spot purchase commissioning arrangement with H&F Council.