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For 18 years we’ve been helping people stay warm at home, and save money on their bills. Through a free, impartial home visit from one of our Green Doctor Energy Advisors you can reduce your energy bills and save money on your bills.
We provide free, independent, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.
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Citizen Advice Hammersmith and Fulham (CAHF) is an independent charity that provides information, education and advice services to help people resolve problems. CAHF is part of a national network of over 300 individual charities that deliver advice across England & Wales overseen by a national framework provided by Citizens Advice.
CAHF is one of the busiest local Citizens Advice services in London, based in Avonmore Library and Neighbourhood Centre from where we deliver the Library Service through our dedicated team of volunteers as well as traditional advice services. We also work in community settings working in partnership across the Borough to deliver accessible advice and assistance.
Our free-phone Adviceline is available 10am-4pm. Our average wait times are 12 minutes, and our busiest times are Monday and Tuesday mornings.
If you are ringing us, visiting us or contacting us by email. Please have any documents to hand which are relevant to your query. It will mean we can help you a lot faster.
You have been absolutely brilliant. I am tearing up because you have given me some hope.
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For 18 years we’ve been helping people stay warm at home, and save money on their bills. Through a free, impartial home visit from one of our Green Doctor Energy Advisors you can reduce your energy bills and save money on your bills.
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Independent Mental Health Advocacy (IMHA) for eligible patients ensures that people have their voices heard, their wishes considered and their rights upheld whilst being detained under the Mental Health Act. Eligibility criteria is set out under the Mental Health Act 1983.
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Our Information and Advice service supports older people in Hammersmith and Fulham to access their full benefits entitlement, assists with housing, care, pensions, and other social welfare issues. The team hold face-to-face appointments at our Activity Centre as well as support over the phone