Self-Directed Support Service

Action on Disability is directly contracted to provide Self-Directed Support Service in Hammersmith & Fulham. We support residents who have a Personal Budget to make informed choices and arrange the best care and support for their needs.

Commissioned by the Council, our service offers:

• Independent advice for resident on how to manage their Personal Budgets

• Guidance to help you make informed decisions about your care and support

• A monthly Peer Support Group, where participants share experiences, information, and problem-solving advice

Information, Advice, Guidance and Signposting

We will provide advice and support with:

• Direct Payments

• Individual Service Funds

• Prepaid cards

• Budgeting

• Employer’s responsibilities

• Contingency planning

• Annual reviews

Information is available through: Telephone support, Email support , Face-to-face appointments, Website resources

Training and upskilling

Our Training and Workshops help Disabled people, carers and Personal Assistants build the knowledge and confidence to manage support, understand rights and work safely and respectfully together.

The training and workshops are practical, accessible and designed around real experiences of living independently and employing PAs.

Whether you’re new to Personal Budgets or want to strengthen your skills, our sessions offer clear, supportive guidance.

Who Can Access the Service?

The service is available to:

• Existing Personal Budget Holders

• Residents considering self-directed support

• Carers

• Authorised Persons

• Nominated Persons

• Some residents under 18

• Residents receiving a Hammersmith & Fulham Personal Budget while living outside the borough