Community Compass

What is Community Compass?

Community Compass is Hammersmith & Fulham Council’s new online home for the borough’s resident focused voluntary and community sector organisations. It's our new one stop shop for H&F residents looking for support and guidance from voluntary and community sector organisations. 

The online database is easy to use and can list everything residents need to know about your organisation, including your services and prices, CQC rating, events, address, contact details, website and social media accounts. 

The website has been built to be a resident’s first point of research when looking for a new local service for themselves, family or neighbours. 

Working with our partners from across the voluntary and community sector, H&F responded to their requests to establish a digital space and community resource. Sharing accurate and reliable information that is accessible and engaging for residents is the key aim.  

How to get your organisation involved? 

It’s really easy to register your organisation on Community Compass. Simply click on the “Get involved” tab and follow the steps.

Once you’ve registered, don’t forget to list your services to develop your offer, create engaging content for residents and boost your presence on the platform.

The website is also a great way to show evidence of your community engagement and credentials – imperative when applying to local grants and funding opportunities. 

If you’d like more support with registering and uploading your services email [email protected] for information on upcoming training sessions.

FAQs 

Is Community Compass free for my organisation?

- Yes, it is free to create and update your account on Community Compass.

Am I responsible for my organisation’s profile on Community Compass?

- Yes, each organisation is responsible for uploading and maintaining their profile on the website. You will be sent regular reminders to check your details and update your information as needed.

Accounts that are not active or kept up to date will be removed from the database.

Will regular training be available to help me/my staff learn how to use Community Compass?

- Yes, free training sessions will be available. Email [email protected] for more details.

My organisation delivers support to a vulnerable community, and we don’t want to publish our address – can we still join?

- Yes, organisations can hide their address on their profile to ensure the safety of residents visiting their premises. You only need to provide contact information.

How can I make the most of the platform?

- Organisations who added services to their profile will make the most of H&F Community Compass. This is because residents will be able to see what it is you do and how to get involved in your events and support offers.

When will my profile and services be approved?

- Once you’ve created your account and uploaded your services a member of the H&F Community Compass team will check it to ensure this website is the right place to advertise your services. Once approved your profile will be live for residents to see.

How do I find out more about Community Compass?

- To find out more, visit our “About us” tab on H&F Community Compass website. Or email: [email protected]

When will Community Compass be live for residents to use?

- We will let you know when we start to promote Community Compass to residents. This will take place once our partners have created their accounts and published their information on the site.