Business Continuity
Thursday 12 March 2026 - 14:00-15:30 - Online
The session will involve highlighting the benefits of business continuity to an organisation. This includes making a Business Impact Assessment, Business Continuity Plan and Testing/ Exercising to a range of different risks. The session will also focus on the different emergencies that take place in Hammersmith and Fulham, and how VCS organisations can respond should they need to.
Register now
Introduction to Universal Credit and Welfare Benefits with DWP
Thursday 19 March 2026 - 14.00-15.30 - Online
This training session will provide an overview of Universal Credit and welfare benefits and how frontline staff can provide guidance and advocacy. Ideal for organisations looking to better support service users navigating the welfare system.
Register now
H&F Healthy Homes: Helping Hand Advice Service – Front-Line Staff Webinar Thursday 19 March 2026 – 10.00–11.00 – Online
This free webinar is designed for frontline staff, volunteers, community organisations, and the voluntary sector in Hammersmith & Fulham. It provides an overview of the Healthy Homes Helping Hand advice service, delivered in partnership with Green Doctors, supporting residents to reduce energy bills, improve home comfort, and access available grants and discounts.
Register now
Other training resources available:
Tackling Destitution Together
One-year pilot project with Hammersmith and Fulham Foodbank and Citizen Advice Hammersmith and Fulham
Focused on early intervention to prevent residents who have long term health conditions or disabilities from reaching crisis. The project is designed to give your organisation the tools to proactively support clients.
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They provide pre-recorded training on the core issues that lead to destitution, such as benefits, debt, housing, and mental health support, helping you have more meaningful, preventative conversations with clients
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In addition to the training, a dedicated support worker is also available to assist vulnerable clients referred by your organisation, connecting them to local services and offering hand-holding support to ensure they can access and benefit from the help offered
If you would like to learn more please contact Timur at Citizens Advice H&F: [email protected]
Cost saving food skills course
Free Course! 15 minutes. For any organisation/industry, including local VCS /day centres, nurseries who provide/use food as part of their service offer.
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Help you to understand where wasted food is coming from and why it’s an issue.
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Give you the practical skills and knowledge to stop food waste costing you time and money.
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Signpost to key resources to Target, Measure and Act on food waste.
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Reward you with a digital badge to share your new Guardian of Grub status.
Cost Saving Skills Course • Guardians of Grub
Past Training Sessions:
Damp, Mould Prevention and Energy Efficient Homes
Tuesday 10 March 2026 - 14:00-15:30 - Online
This training session will give VCS staff a clear understanding of how the residents they support can access the H&F Healthy Homes service, enabling them to reduce energy costs and keep their homes warm and safe. The session will also outline how you can direct residents to practical support and advice for issues related to damp and mould.
Introduction to Housing Affordability and Homelessness Prevention
Thursday 5 March - 14:00-15:30 - Online
This session covered key issues around housing affordability and homelessness prevention.
Spacehive
The Hammersmith & Fulham Hive is a partnership between the London Borough of Hammersmith & Fulham and Spacehive. It provides an online platform that enables community groups to promote projects that will improve their local area or bring communities together through crowdfunding. Local groups can attract funding from residents, businesses, and the council to deliver local initiatives.
This workshop will provide an introduction on how to hear about available funding to make your ideas happen, get advice on creating your project and run a crowdfunding campaign.
Tuesday 24 February 2026 - 13.30-15.00 - In Person, Bush Theatre
Thursday 26 February 2026 - 12.00-13.00 - Online
Introduction to Housing Affordability and Homelessness Prevention
Thursday 25 September - 10.00-11.30am Online
This session will cover key issues around housing affordability and homelessness prevention.
This session has now passed. There is no recorded video available but the session will run again in early 2026.
Business Continuity
Thursday 2 October - 10.00-11.30am Online
The benefits of business continuity to your organisation. This includes making a Business Impact Assessment, a Business Continuity Plan and testing and exercising.
This session has now passed. The recording will be available shortly.
Spacehive
Tuesday 7 October - 14.00-15.30 Online
An introduction to Spacehive that is working with Hammersmith & Fulham Council to help community groups create, fund, and deliver local projects.
This session has now passed. The recording will be available shortly.
Equity, Diversity and Inclusion
Monday 13 October - 14.30-16.30 Online
This session will support staff and volunteers to build inclusive practices and foster equity across their services and communities.
This session has now passed. The recording will be available shortly.
Introduction to Universal Credit and Welfare Benefits
Thursday 16 October - 14.00-16.00
An overview of Universal Credit and welfare benefits and how frontline staff can provide guidance and advocacy. Ideal for organisations looking to better support service users navigating the welfare system.
This session has now passed. There is no recorded video available but the session will run again in March 2026.